Evolving the Program Management Office for the Modern Era

January 18, 2021by Adam Matthews6

In an excerpt from our white paper, we make the case for Business Anywhere, our digital-first blueprint for fully modernizing your organization.

The future of business is remote and digital – one where every interaction is smart, seamless and secure, every process is fully automated and paperless, and everyone can work from anywhere, anytime. That future is here, now.

As business leaders, your challenge is to improve current operations while transforming your organization to meet these new demands and evolving human behavior. The path forward is clear: It requires modernizing to a fully digital organization.

But, if you truly want your organization to do business anywhere, you must go beyond technology when adopting a digital-first approach. As a company that pioneered remote work over 20 years ago, we understand that firsthand.

Building on our remote work experience, we created a custom framework covering six interdependent components critical to digital-first success: customer experience, process, technology, information, structure and people. We call it “Business Anywhere.”

6 comments

  • asian

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  • Jimmy

    September 22, 2026 at 3:47 am

    The evolution framing is right – a PMO that only polices templates becomes overhead, while one that evolves with delivery methods becomes the place where feedback actually loops back into standards. The useful test is whether governance shortens the distance between a decision and its consequences, or lengthens it. In software work I see the same split with metered AI tooling: teams that log usage windows and reset timing catch capacity problems early, and everyone else meets them in the monthly invoice. I maintain a small independent tracker of Codex usage-limit resets (https://codexreset.today/) in that spirit. Good piece.

  • MUNICH

    October 20, 2026 at 4:59 am

    Good read, the part about clothing care was presented nicely, keep up the great work.

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